Coninvest operates its own service. In case of failure, contact us with confidence! Our team of experts will provide the quickest possible solution to any problems that arise.
Service errors could be reported on the +36 30 984 8513number or by e-mail at firstname.lastname@example.org on working days between 8:00 and 17:00. Troubleshooting begins within 48 hours from the announcement, on business days. Please provide the exact type of machine, the type of error, the serial number of the machine, and the warranty number. On the weekends and on holidays our service is available as well with a 75% extra charge.
We are available every day of the year except 25th of December, 1st of January and 1st of May.
The fees for our service are as follows:
Hourly rate: 13.800 HUF + VAT / hour
Hourly rate / pair of service collegues: 21.800 HUF + VAT / hour
Departure fee to Budapest: HUF 10.200 + VAT / occasion
Disembarkation fee for the countryside: disembarkation fees by zones.
On weekdays between 20:00 and 06:00 the hourly rate + 50%
On weekends and public holidays the hourly rate is + 75%
A minimum of 1 hour will be charged, after which every half hour started.
You can settle your service bills in cash or by bank transfer.
We are also at the service of our customers on weekends and public holidays! Our hotline number is available every day of the week: +36 30 984 8513.
Depending on the scheduled troubleshooting, we try to get out to our customers as quickly as possible, up to 24 hours.
Our company has a large stock of parts, so we can easily serve our customers who only want to buy parts. If the desired part is not in stock we can get it from the manufacturers in a short time.
We are not responsible for repairs performed by non-Coninvest Szerviz Kft. employees, in case of incorrect installation, the warranty may be lost.
Of course, depending on the capacity of our service deprtment, we can accept machines imported for repair. In all cases, telephone consultation with service colleagues is required.